Non-Profit Fundraising CRM

Part of the worlds-biggest-software-project initiative.

An AI-native, open-source donor management and fundraising CRM for nonprofits — covering gift processing, campaign tracking, and planned giving.

The Non-Profit Fundraising CRM is a constituent and gift management platform built for development teams at nonprofit organisations. It unifies donor records, gift and pledge processing, campaign tracking, and planned giving in a single system, with AI-native scoring and automation built in rather than bolted on.

Why Non-Profit Fundraising CRM?

Incumbent platforms like Blackbaud Raiser's Edge NXT and StratusLIVE deliver enterprise depth but at a cost and implementation complexity that excludes small-to-mid-size nonprofits.
Affordable mid-market tools such as DonorPerfect carry dated UX and minimal AI/ML capability — no native predictive scoring or automated ask-amount recommendations.
Salesforce NPSP / Agentforce Nonprofit is extensible but requires Salesforce licensing, certified consultants, and a steep learning curve unsuited to non-technical fundraising staff.
Planned giving (bequests, charitable remainder trusts, gift annuities) is poorly served across all-in-one platforms; specialist tools do not integrate deeply with CRM workflows.
Grant management is almost always a separate tool, creating data silos and duplicate entry between donor CRM and grant tracking.

Key Features

Constituent & Gift Management

Unified donor record with giving history, contact details, relationships, and full interaction timeline
Gift and pledge processing with batch entry, soft credit, split gift, tribute, matching gift, and honour/memorial tracking
Recurring/sustainer giving management with automated payment scheduling
Automated tax receipt and acknowledgment letter generation tied to gift processing

Campaigns & Online Fundraising

Online donation forms with card, ACH, and digital wallet support
Segmentation and filtering for targeted appeals
Campaign tracking with retention rate, LYBUNT/SYBUNT, and average gift dashboards
Email marketing with templates, segmentation, and automated stewardship journeys

AI-Powered Fundraising Intelligence

Donor retention risk scoring with automated lapsed-donor outreach triggers
Personalised ask amount recommendations using ML on giving history and engagement signals
Planned giving prospect identification from donor tenure, age, and engagement signals
Wealth screening integration (iWave, DonorSearch) embedded in the constituent record

Planned Giving & Grants

Bequest tracking, intent form capture, and estate gift staging
Grant relationship management with funder records, deadline tracking, and report reminders
Soft credit architecture for complex attribution (matching gifts, gift-in-kind, influencer credit)

Integration & Compliance

REST API with OAuth 2.0 for third-party integration and data export
PCI DSS compliant payment processing
GDPR/CCPA consent and data management tools
NCOA address hygiene support

AI-Native Advantage

Where incumbents have bolted predictive scoring onto legacy data models, an AI-native CRM closes the loop from score to recommended ask to personalised communication without manual handoffs. Churn models trained on RFM and engagement signals trigger stewardship sequences before donors lapse; LLMs draft personalised acknowledgments and stewardship updates at scale; and natural-language query interfaces let gift officers ask complex questions of their data without building filters by hand. Generative AI also transforms structured campaign metrics into executive-ready board reports, eliminating a recurring manual reporting burden.

Tech Stack & Deployment

The project targets a self-hostable, API-first architecture exposing a REST API with OAuth 2.0 for third-party integration. Reference integrations target the standard nonprofit ecosystem (Stripe, PayPal, QuickBooks, Mailchimp, iWave/DonorSearch, Zapier). Webhooks support real-time data push to external systems. The data model follows widely-implemented conventions (household accounts, gift objects, pledge schedules, engagement scoring) that carry no known patent encumbrances.

Market Context

The global nonprofit CRM platform market was valued at approximately $4.76 billion in 2025 and is projected to reach $10.20 billion by 2035 at a 7.9% CAGR (Spherical Insights, 2026). Fundraising and donation management accounts for 44.74% of module revenue, and SaaS subscription commands 81.64% of market share. Typical nonprofit CRM costs run $100–$500/month for small-to-mid-size organisations, with most paying $1,200–$3,600/year for mid-tier subscriptions excluding implementation and training. Primary buyers are development directors, major gift officers, planned giving officers, and annual fund managers at mid-to-large nonprofits, plus smaller nonprofits seeking affordable all-in-one tools.

Project Status

This project is in the research and specification phase.
Contributions, feedback, and domain expertise are welcome.

Contributing

We welcome contributions from developers, domain experts, and potential users. See CONTRIBUTING.md for guidelines.

Important: All contributions must be your own original work or clearly attributed open-source material with a compatible licence. Copyright infringement and licence violations will not be tolerated and will result in immediate removal of the offending contribution. If you are unsure whether a piece of code, text, or other material is safe to contribute, open an issue and ask before submitting.

Licence

Licence to be determined. See discussion for context.