Telecoms BSS/OSS Platform

Part of the worlds-biggest-software-project initiative.

An open, AI-native, standards-aligned BSS/OSS platform for telecommunications operators — unifying subscriber management, network inventory, and service fulfilment in a single modular stack.

Telecoms operators run two parallel software stacks — Business Support Systems (BSS) for billing, ordering, and CRM, and Operational Support Systems (OSS) for network inventory, provisioning, and assurance. This project specifies a modern, integrated platform that supports rapid service introduction, automated fulfilment, and a unified view of network and customer across the full subscriber lifecycle, aimed at MVNOs, regional carriers, and digital-first operators who are underserved by Tier-1 vendor offerings.

Why Telecoms BSS/OSS Platform?

Incumbents (Amdocs, NetCracker/Nokia, Ericsson, Huawei) are priced for Tier-1 carriers and require heavy professional-services engagements, putting them out of reach for greenfield MVNOs and smaller regional operators.
Cloud-native challengers like Wavelo are strong on BSS but thin on OSS depth (network inventory, fault management); pure-play OSS specialists like Sunvizion are thin on billing and CRM. There is no affordable full-stack option.
Despite TM Forum Open API standards, data-model lock-in remains pervasive — operators cannot move between vendors without major migration projects.
Most platforms treat BSS and OSS as separate domains with separate AI models; cross-domain reasoning (linking a network fault directly to billing impact or churn risk) is absent or nascent.
Open-source alternatives are narrow: BillRun (AGPLv3) covers BSS only with no enterprise-grade OSS and no 3GPP Nchf 5G charging; OpenSlice covers slice management only.

Key Features

BSS Core

Product catalogue management with version control and multi-channel distribution (TMF620)
Convergent charging engine for prepaid, postpaid, and hybrid on a single platform (3GPP Nchf-compliant)
Order management orchestrating sales channel through network fulfilment (TMF622, TMF641)
Subscriber and CRM module with 360-degree customer view
Self-service portals for consumer subscribers and enterprise B2B buyers

OSS Core

Network inventory covering physical and logical resources with service-to-resource linking (TMF638)
Service fulfilment and automated provisioning, including zero-touch activation
Fault management with alarm ingestion, correlation, and trouble-ticket generation
Performance management with KPI collection, threshold alerting, and trend reporting
5G network slice lifecycle management with per-slice SLA billing

Platform & Integration

Real-time event-driven architecture on Apache Kafka for sub-second billing and provisioning event propagation
TM Forum Open API compliance and ODA component alignment as first-class architecture principles
Role-based access control, multi-tenancy, and audit logging
GDPR and telecommunications data retention compliance tooling
Cloud-native deployment on Kubernetes across public, private, and hybrid clouds

AI-Native Capabilities

Anomaly detection across CDR and network event streams
Natural-language product catalogue configuration via LLM-assisted authoring
Automated root-cause analysis linking OSS fault events to BSS subscriber impact
Predictive churn detection combining network quality and billing behavioural signals
Optional Agent2Agent (A2A) multi-agent orchestration across BSS and OSS domains

AI-Native Advantage

Unlike incumbents that bolt AI onto separate BSS and OSS silos, this platform is designed for cross-domain causal reasoning from day one — connecting network faults, subscriber experience, and billing outcomes in a single model. AI-augmentation candidates include intelligent per-subscriber offer personalisation in real time, natural-language catalogue configuration so business users can describe new offers in plain English, and explainable-AI surfaces for regulator-auditable bill adjustments and fraud flags.

Tech Stack & Deployment

Cloud-native, container-first design targeting Kubernetes on public, private, or hybrid cloud
Apache Kafka event backbone for real-time mediation, rating, and provisioning
TM Forum Open APIs (TMF620, TMF622, TMF638, TMF641 and others) and ODA component alignment
3GPP standards for charging (Nchf, TS 32.290 / 32.291) and ETSI NFV MANO interfaces for network function lifecycle management
REST and GraphQL northbound APIs with a developer portal for operator engineering teams and partners

Market Context

The BSS/OSS market is dominated by Amdocs, NetCracker/Nokia, Ericsson, and Huawei serving Tier-1 carriers, with cloud-native challengers (Wavelo, Cerillion, MATRIXX) and OSS specialists (Sunvizion, Comarch) competing in the mid-market. Primary buyers are MVNOs, greenfield digital operators, and regional carriers priced out of large vendor deployments and unable to assemble full-stack capability from existing open-source projects (BillRun, OpenSlice, Kuwaiba). The candidate is rated complexity 10/10 with low domain availability and low demand in the project catalogue, reflecting a heavily incumbent-defended but structurally underserved segment.

Project Status

This project is in the research and specification phase.
Contributions, feedback, and domain expertise are welcome.

Contributing

We welcome contributions from developers, domain experts, and potential users. See CONTRIBUTING.md for guidelines.

Important: All contributions must be your own original work or clearly attributed open-source material with a compatible licence. Copyright infringement and licence violations will not be tolerated and will result in immediate removal of the offending contribution. If you are unsure whether a piece of code, text, or other material is safe to contribute, open an issue and ask before submitting.

Licence

Licence to be determined. See discussion for context.